Terms of use

The service

KnowUnit helps you prepare job-application documents from information you supply. It is provided free of charge for personal job-seeking use, with no limit on how many applications you reasonably prepare.

Pricing

KnowUnit is currently available on a free plan until further notice. Monthly subscription plans are planned for the future. If pricing or plan terms change, users will receive appropriate advance notice before any new charges or restrictions take effect.

You will never be charged automatically. No payment details are collected on the free plan.

Your account

You must provide an email address you control and keep your credentials confidential. You are responsible for activity under your account. One person, one account — accounts created in bulk or by automation may be removed.

Your content

You keep ownership of everything you put in and everything generated for you. You grant us only the permission needed to store, process and display it back to you as part of running the service.

You confirm that the experience you enter is truthful and that you have the right to submit the job descriptions and files you upload.

What we do not promise

The service is provided as-is. We do not promise an interview, an offer, employment, or that any document will pass a particular applicant tracking system. We describe documents as ATS-friendly, meaning structured so software is unlikely to misread them — that is a formatting statement, not an outcome guarantee.

Generated text can contain errors. You are responsible for reviewing every document before you send it, and for the accuracy of anything you submit to an employer.

Acceptable use

Use of the service is subject to our acceptable use policy. Attempting to bypass access controls, extract other users' data, submit malicious files, or automate the service at volume is prohibited and may result in immediate suspension.

Ownership of the service

You receive access to your account and your data. You do not receive rights in the KnowUnit service itself, its source code, its infrastructure, its administrative systems or its credentials.

Ending your use

You can stop and delete your account at any time. We may suspend or end access where these terms or the acceptable use policy are breached, or where continued access endangers the service or its users.

Liability

To the extent permitted by law, KnowUnit is not liable for indirect or consequential loss, including lost employment opportunities, arising from use of a free service. Nothing here excludes liability that cannot lawfully be excluded.

Contact

Questions about these terms: hello@knowunit.com