Privacy notice

What we collect

We hold only what the service needs in order to work:

• Account data: your email address, and a display name if you provide one.
• Application data: the job descriptions you add, the experience you enter, and the CVs, resumes, cover letters and cover emails generated from them, including previous versions.
• Upload metadata: file name, type and size of files you add, plus the text extracted from them.
• Operational records: timestamps of generation activity and security events such as repeated failed sign-ins, used to protect the service from abuse.

Communications

We email you about your account (confirmation, password reset, security notices). Product announcements and future plan or pricing information are sent only in line with your choices and applicable law, and you can opt out at any time. We never sell your information or share it with advertisers. Only authorised KnowUnit administrators can see registered email addresses.

Why we hold it

Account data identifies you so your work can be returned to you on any device. Application data is the product — without it there is nothing to show you when you sign back in. Operational records exist to keep the service available and to detect automated abuse.

We do not sell your data, we do not use your CV or job applications for advertising, and we do not share your documents with employers or recruiters. Nothing is sent to an employer unless you download it and send it yourself.

Who can see your data

You can. Access is enforced at the database level: every application, document and upload record is bound to the account that created it, and requests carrying another account's identity are refused rather than filtered.

A small number of KnowUnit personnel can access operational systems where strictly necessary to run and secure the service — for example to investigate an outage or a suspected attack.

Text you submit is processed by our model provider in order to generate documents. It is used to produce your output, not to train models, and is not retained by us beyond what is described here.

How long we keep it

Applications and documents are kept until you delete them or delete your account. Operational security records are kept for a limited period appropriate to detecting abuse and then removed. Deleting your account removes your profile, applications, documents, versions and upload records.

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. You can also object to processing or ask us to restrict it. Write to the address below and we will respond within the period the law allows.

Contact: hello@knowunit.com

Security

Data is transmitted over encrypted connections and stored with access controls that bind records to their owner. Uploaded files are treated as untrusted input and never executed. No system is perfect; if we discover a breach affecting you, we will tell you.

Changes

If this notice changes materially, the date at the top of the page changes with it and, where the change affects you meaningfully, we will tell you in the product.